Work-flow Management

·         Standard task-assignments of Repetitive Business-process-step

·         When this Business-process-step takes place then Workflow is fired in the background, which automatically assigns the set-of-tasks to the default team(s)

·         Each such task assignment has, Task Description, Estimated Duration, and Set of Inputs. QC consideration, if any, like (In House, Client, Third Party)

·         Task dependencies, if any

·         For Slippage Monitoring & Control

o   Advance Alerts & Notifications

o   Severity level escalation

o   Launching a relevant Workflow automatically

·         Tasks Approval

·         Approval-process

o   Single or Multi Level

o   Mandatory or Conditional or Ad-hoc

o   On event or field (absolute or relative) value

Description

  • Standard task-assignments of Repetitive Business-process-step can be set and saved as Workflow(s)
  • Now, when the Business-process-step (set with the workflow) takes place, the Workflow is fired in the background, which automatically assigns the set-of-tasks to the default team(s).
  • Each such task assignment has:
    • Task Description
    • Estimated Duration
    • Set of Inputs
    • The QC consideration, if any, like:
      • In House (Test or Observation)
      • Client
      • Third Party
  • Task dependencies, if any
  • Slippage is Monitored & Controlled, based on ‘Management by exception’ principle, with following:
    • Advance Alerts & Notifications
    • Severity level escalation
    • Launching a relevant Workflow automatically
  • Tasks seeking approval may be submitted through both Intra and Inter-net
  • Approval-process can be of the following types:
    • Single or Multi Level
    • Mandatory or Conditional or Ad-hoc
    • On event or field (absolute or relative) value
Work-flow Management