Family businesses
We're a family business too
Most of our clients are family businesses, many of them run across generations. We are one ourselves, so we understand how each generation sees the business and what each one wants from it. Many come to us for the same thing: to move a business that runs on paper, phone calls and memory onto one digital system.
Digital transformation | ERP | Websites | Automation | Training
family businesses in our case studies
how long a client usually stays with us
to update every price at one trader, down from a week
From our client work and the case studies below.
Our family business clients
All 14 family businesses in our case studies, and what changed for each. Open any of them for the full story.
Resort near Lansdowne, Uttarakhand
Fully booked days rose from 50 a year to 125.
Sanitising Products Trader, Delhi
Updating every price went from a week to two hours.
Travel Agency, Delhi
3 to 5 minutes per invoice, down from 20.
Electrical Wiring Manufacturer and Exporter, Delhi
Three units, each with its own books, on one ERP.
Paint Carrying and Forwarding Agent, Agra
A week of challans by hand now takes about 15 minutes.
Auto Parts Trader, Bihar
100 to 250 orders a day across 4 branches, each tracked end to end.
Ayurvedic Medicine Manufacturer, Delhi
400 products sold under 600 names, and 500 export orders a month.
Carpet Exporter, Uttar Pradesh
100 projects in five years. Five major buyers won in the Middle East and Europe.
Online Carpet and Rug Store, Delhi
3 to 4 sales a month, after a year with none.
Rug Company, New York
Six years on a legacy platform, with 200 modules, features and fixes.
Interior Hardware Exporter, Delhi
400 products kept in sync across Amazon US, Amazon Europe and Shipwire.
Fashion Buying House, Delhi
A minimal, opulent site for a house that works for 50+ US brands.
Rosin and Turpentine Supplier, Delhi
2,000+ visitors a month, with 20+ products explained.
Physiotherapy and Yoga Studio, Delhi
A website built as volunteer work, listing every service.
What families bring us
- Records kept on paper, in Excel or in someone’s head
- Several units or branches, each keeping its own books
- Prices and rules that change every week
- A website that no longer reflects the business
Every generation in the room
We are a family business ourselves, so we listen to every generation: the people who built the business and the people taking it forward. The plan has to work for all of them.
See digital transformation for how we move a business onto one system, or browse all our case studies.
How a project runs
1. A free call
15 minutes about your business and what you want to change.
2. One paid week
We map how the business runs today and agree what to change first.
3. The full project
A full project, or a monthly retainer for 3, 6, 9 or 12 months.
We document everything, so the family can run the new system without us. Our product team does the work.
Talk to us
To talk about your family business, fill in the short form on our contact page and we’ll book a free 15-minute call. Or message us on WhatsApp at +91 98117 53477.